Privacy Policy
This Privacy Policy explains how PayNest collects, uses, stores and protects information when you visit our website, contact our team, request wholesale pricing or place an order.
By using the PayNest website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly when you complete a wholesale registration form, request a quotation, submit a contact enquiry, subscribe to inventory updates or place an order.
This information may include:
- Your full name
- Business or company name
- Email address
- Telephone number
- Billing and shipping information
- Business registration or resale information
- Products, quantities and device conditions requested
- Payment and transaction-related information
- Messages and communications sent to PayNest
We may also automatically collect certain technical information when you use our website, including browser type, device information, IP address, referring pages and website activity.
2. How We Use Your Information
PayNest may use collected information to:
- Review wholesale account applications
- Prepare quotations and confirm inventory
- Process and manage orders
- Arrange billing, payment and delivery
- Respond to customer service enquiries
- Send order, account or shipment updates
- Provide inventory and business communications
- Prevent fraud, misuse and unauthorised transactions
- Maintain and improve website functionality
- Meet legal, tax and regulatory obligations
4. Information Sharing
PayNest does not sell or rent personal information to third parties.
We may share information with trusted service providers when reasonably necessary to operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website and hosting providers
- Email and customer support providers
- Fraud prevention and security services
- Professional advisers and legal authorities
Information may also be disclosed when required by law, court order, government request or to protect the rights, property and security of PayNest, our customers or others.
5. Data Security
We use reasonable administrative, technical and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure, misuse or loss.
No internet transmission or electronic storage method can be guaranteed to be completely secure. Customers should use appropriate precautions when submitting confidential information online.
6. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements and comply with legal or tax obligations.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the right to request access to, correction of or deletion of certain personal information.
You may also unsubscribe from promotional communications by following the instructions included in the message or by contacting PayNest directly. Transactional and order-related messages may still be sent when necessary.
8. Third-Party Links
Our website may contain links to third-party websites or services. PayNest is not responsible for the privacy practices, security or content of external websites.
Customers should review the privacy policies of third-party websites before providing personal information.
9. Changes to This Privacy Policy
PayNest may update this Privacy Policy from time to time to reflect changes in our services, business practices or legal requirements.
The updated version will be posted on this page with a revised effective date.
10. Contact Us
For questions, requests or concerns regarding this Privacy Policy, contact: